RULES AND CONDITION OF ENTRY
Rules: No flash photography, no loud noises, no running around, do not feed cats with human food, no outside food allowed, do not pick up cats, do not disturb sleeping cats, do not mistreat cats, and no children under 8 years old. These rules are in place for the safety and well being of the cats. If the rules are not followed you will be asked to leave and no refund given.
Please arrive promptly for your session, as we may not be able to extend your time to a full hour if you are late.
Please be aware a non-refundable entry fee is required at the time of booking. This ensures your session with the cats is secure. Online booking is recommended as we may not have any spaces to fit you in if you are a walk-in.
Booking Cancellation/Refund: If you wish to cancel your booking please be aware the entry ticket purchased at the time of the booking is non-refundable as we have given that session away. All bookings are non-refundable.
Waiver and Release of Liability
In consideration of the risk of injury while participating in being in the presence of and interaction with cats (the “Activity”), and as consideration for the right to participate in the Activity, I hereby, for myself, my heirs, executors, administrators, assigns, or personal representatives, knowingly and voluntarily enter into this waiver and release of liability and hereby waive any and all rights, claims or causes of action of any kind whatsoever, including but not limited to, claims of negligence on the part of Cat Cafe Melbourne, arising out of my participation in the Activity, and do hereby release and forever discharge Cat Cafe Melbourne, located at 30 Guildford Lane, Melbourne 3000 Victoria Australia, their affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, partner rescues, and partner shelters, for any physical or psychological injury, including but not limited to illness, paralysis, death, damages, economical or emotional loss, that I may suffer as a direct result of my participation in the aforementioned Activity or any events or activities conducted on the Location of, or for the benefit of Cat Cafe Melbourne.
I AM VOLUNTARILY PARTICIPATING IN THE AFOREMENTIONED ACTIVITY UNSUPERVISED BY STAFF MEMBERS AND I AM PARTICIPATING IN THE ACTIVITY ENTIRELY AT MY OWN RISK AND I ASSUME ANY AND ALL RISKS ASSOCIATED WITH THE ACTIVITY FOR MYSELF AND MINORS FOR WHICH I AM RESPONSIBLE, IF ANY. I UNDERSTAND THAT AS PART OF THIS ACTIVITY I WILL BE IN THE PRESENCE OF AND INTERACTING WITH CATS OF ALL SIZES, SHAPES AND TEMPERAMENTS. FURTHER, I UNDERSTAND CATS CAN BE UNPREDICTABLE IN NATURE AND MAY BITE, CLAW, OR SCRATCH ME OR MY RESPONSIBLE MINORS AT ANY MOMENT. FURTHER, I UNDERSTAND THE RISK ASSOCIATED WITH ALLERGIC REACTIONS TO CAT DANDER WITHIN CAT CAFE MELBOURNE AND EXPOSURE TO TRANSFERABLE INFECTIONS SUCH AS RINGWORM AND CAT BODILY EXCREMENT INCLUDING BUT NOT LIMITED TO URINE, FECES, VOMIT, AND BLOOD. I AM ALSO AWARE OF THE RISKS ASSOCIATED WITH PARTICIPATING IN THIS ACTIVITY, WHICH MAY INCLUDE, BUT ARE NOT LIMITED TO, PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, ILLNESS, DISFIGUREMENT, TEMPORARY OR PERMANENT DISABILITY (INCLUDING PARALYSIS), MY PROPERTY, AND/OR THE PROPERTY OF OTHERS, ECONOMIC OR EMOTIONAL LOSS, AND DEATH. I UNDERSTAND THAT THESE INJURIES OR OUTCOMES MAY ARISE FROM MY OWN OR OTHERS’ NEGLIGENCE, OR THE CONDITION OF THE ACTIVITY LOCATION(S). NONETHELESS, I ASSUME ALL RELATED RISKS, BOTH KNOWN AND UNKNOWN TO ME, OF MY PARTICIPATION IN THIS ACTIVITY.
I agree to indemnify and hold harmless Cat Cafe Melbourne against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney’s fees and any related costs, if litigation arises pursuant to any claims made by me or by anyone else acting on my behalf. If Cat Cafe Melbourne incurs any of these types of expenses, I agree to reimburse Cat Cafe Melbourne.
I acknowledge that Cat Cafe Melbourne and their directors, officers, volunteers, partner shelters, partner rescues, representatives and agents are not responsible for errors, omissions, acts or failures to act of any party or entity conducting a specific event or activity on behalf of Cat Cafe Melbourne.
I ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS “WAIVER AND RELEASE” AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I EXPRESSLY AGREE TO RELEASE AND DISCHARGE WHISKERS CAFECAT CAFE, LLC AND ALL OF ITS AFFILIATES, MANAGERS, MEMBERS, AGENTS, ATTORNEYS, STAFF, VOLUNTEERS, HEIRS, REPRESENTATIVES, PARTNER RESCUES AND PARTNER SHELTERS, FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND I AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST CAT CAFE MELBOURNE FOR PERSONAL INJURY OR PROPERTY DAMAGE.
To the extent that statute or case law does not prohibit releases for negligence, this release is also for negligence on the part of Cat Cafe Melbourne, its agents, volunteers and employees.
In the event that I should require medical care or treatment, I agree to be financially responsible for any costs incurred as a result of such treatment. I am aware and understand that I should carry my own health insurance.
In the event that any damage to equipment or facilities occurs as a result of my or my family’s willful actions, neglect or recklessness, I acknowledge and agree to be held liable for any and all costs associated with any actions of neglect or recklessness.
This Agreement was entered into at arm’s-length, without duress or coercion, and is to be interpreted as an agreement between two parties of equal bargaining strength. Both the Participant and Cat Cafe Melbourne agree that this Agreement is clear and unambiguous as to its terms, and that no other evidence will be used or admitted to alter or explain the terms of this Agreement, but that it will be interpreted based on the language in accordance with the purposes for which it is entered into.
In the event that any provision contained within this Release of Liability shall be deemed to be severable or invalid, or if any term, condition, phrase or portion of this agreement shall be determined to be unlawful or otherwise unenforceable, the remainder of this agreement shall remain in full force and effect, so long as the clause severed does not affect the intent of the parties. If a court should find that any provision of this agreement to be invalid or unenforceable, but that by limiting said provision it would become valid and enforceable, then said provision shall be deemed to be written, construed and enforced as so limited.
By booking my reservation, I affirm that I and all participants included in the booking are freely acknowledging this agreement. I certify that I have read this agreement, that I fully understand its content and that this release cannot be modified orally. I am aware that this is a release of liability and a contract.
Reschedule a Booking: PLEASE ENSURE TO SELECT A DATE AND TIME YOU CAN ATTEND AS WE CANNOT RESCHEDULE YOUR BOOKING UNLESS WE ARE NOTIFIED AT LEAST 2 DAYS PRIOR TO YOUR SESSION. To reschedule, please email firstname.lastname@example.org as we do not accept booking changes over the phone. ALL BOOKINGS CAN ONLY BE RESCHEDULED ONCE.
If any physical product purchased is believed to be faulty you can email email@example.com to arrange a refund/ exchange within 14 days after purchase. We will immediately notify you on the status of your refund/exchange after inspecting the item. Online bookings are non-refundable. Digital gift vouchers purchased online are also non-refundable
If your refund/exchange is approved, we will initiate a refund/exchange.
Turnaround on all online orders will be shipped out within three standard business days. We use Australia Post for all deliveries, therefore we can only go by estimated delivery times from their website. We currently only ship orders within Australia. International Shipping is not available.
All boxed or sachet parcels have tracking available. The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Backorders are not available.