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RULES AND CONDITION OF ENTRY

Rules: No flash photography, no loud noises, do not feed cats, do not pick up cats, do not disturb sleeping cats, do not mistreat cats, and no children under 8 years old. These rules are in place for the safety and well being of the cats. If the rules are not followed you will be asked to leave and no refund given.

 Please arrive promptly for your session, as we may not be able to extend your time to a full hour if you are late. Please visit our FAQs page for information on what to expect in each session i.e sleepy session/ playful session.

Please be aware a $12/ person non-refundable entry fee is required at the time of booking. This ensures your session with the cats is secure. If you are coming with a friend or group, please ensure you book for all members as we cannot guarantee amendments to your booking at a later date. Online booking are recommended as we may not have any spaces to fit you in if you are a walk-in.

Change/ Cancel Bookings: PLEASE ENSURE YOU SELECT A DATE AND TIME YOU CAN ATTEND AS WE MAY NOT BE ABLE TO TRANSFER THIS ONCE BOOKED. If you need to change the date or time of your booking due to an emergency please email catcafemelbourne@gmail.com with the details of your booking and when you would like it moved to. Please ensure we have at least 48 hours to get in touch with you as we cannot guarantee positions will be available for your new time and date. If you wish to cancel your booking please be aware the $12 fee required at the time of booking is non-refundable as we have given that session away.